service-techs
Get to Know a Rydell Service Tech
Behind every service visit at Rydell is a real person who takes pride in their work. Our service technicians are factory-trained, highly certified, and dedicated to keeping your vehicle running its best. Get to know the people who work on your vehicle, and learn what their certifications mean for you.
Rydell Service Team Members
Click each technician to learn more about them.
Kenny K.
- Year started at Rydell
- 1980
- Certifications None
- A bit about him
-
Ken specializes in engine replacements, transmission repairs, and vehicle maintenance, the kind of major work that requires experience, precision, and patience.
One thing a guest might not realize? The computer doesn’t always give the answer. Real repairs still take hands-on knowledge and careful diagnosis.
Ken’s path into the industry started early after getting stranded with his uncle, who was a technician, a moment that sparked his interest in the field. He officially got his start working in customer service at Sears, while repairing his own vehicles on the side.
What Ken enjoys most is the gratitude that comes from helping someone and doing the job right. Some of his most satisfying work has been full engine rebuilds.
Ken’s top tips: Follow your vehicle’s maintenance intervals, check your oil regularly, and don’t ignore flashing check engine lights, brake issues, or warning lights.
Brandon J.
- Year started at Rydell
- 2004
- Certifications
- Nissan Master Technician, ASE Master Certified, Nissan EV Certified
- A bit about him
- Brandon specializes in diagnostics and electrical repairs, tackling the kind of vehicle issues that require sharp problem-solving skills and constant learning.
He’s always enjoyed working on cars and started his career with Rydell right after college. What keeps him motivated? The fact that vehicle technology is always changing, which means there’s always something new to learn, and a new problem to solve every day.
Brandon’s favorite part of the job is exactly that: diagnosing new issues and figuring them out. He also appreciates the great coworkers and positive culture that make Rydell a great place to work.
Brandon’s top tip: Stay on top of scheduled maintenance—especially oil changes every 5,000 miles. And if you notice warning lights or abnormal noises, it’s time to schedule service ASAP.
Paul S.
- Year started at Rydell
- 1992
- Certifications
- Honda Master Technician, ASE Master Certified, Honda EV Certified
- A bit about him
-
If your Honda has a complex electrical concern or a problem that doesn’t come with an obvious answer, chances are Paul Sobolik is the technician tackling it. Paul does a little of everything on Hondas, from engine repairs to installing remote starts, but his true strengths are diagnostics and electrical systems, where precision and problem-solving matter most.
What’s Paul’s specialty?
Paul works across the board on Honda vehicles, handling everything from engine repair to accessories, with a primary focus on diagnostics and electrical work.
One thing guests might not realize
Modern vehicles don’t simply “tell us what’s wrong.” Paul explains that while computers are tools, they’re only the beginning. Real answers come from research, troubleshooting, and hands-on testing, especially with today’s highly complex vehicles.
Why he became a technician
Paul’s passion started early. A trip to River Cities Speedway at just 6 or 7 years old sparked his interest, and by the time he was 10 to 12, he had completely fallen in love with cars.
How he got started
After high school, Paul attended UTI in Phoenix, Arizona, building his technical foundation. He was hired at Rydell at just 20 years old, where he’s continued to grow his career ever since.
The most important lesson he’s learned
Two principles guide Paul’s career: never stop learning and always be respectful.
Favorite part of the job
Paul genuinely enjoys working with his hands and figuring problems out. For him, the challenge is part of the reward.
Most satisfying repair he’s ever done
One repair stands out above the rest. Paul rebuilt a Honda Pilot that arrived from a body shop with nearly everything removed, the front end, doors, full interior, dashboard, headliner, and HVAC system. After putting the entire vehicle back together with no leftover bolts or screws, he started it up to zero warning lights. That moment, he says, was an incredible feeling.
Favorite thing about working at Rydell
For Paul, it’s the family-first culture. He’s always been deeply involved in his kids’ activities and has needed flexibility over the years. Rydell’s understanding and support of family means everything to him, and it’s something he truly appreciates.
Paul’s advice for taking care of your vehicle
Paul encourages guests to stay on top of maintenance, find a technician you trust, and build a strong relationship with your service advisor.
One maintenance tip he wishes everyone followed
Change your fluids regularly. While some manufacturers claim certain fluids are “lifetime,” Paul stresses that our climate is hard on vehicles, and those services should be done more often than advertised.
Signs you should schedule service ASAP
If you notice any of the following, don’t wait:- Grinding noises
- Squealing noises
- Knocking sounds
- Burnt electrical smells
Fun fact about Paul
Paul was born with a spinal defect and underwent two major back surgeries at age 13, resulting in 6–8 inches of fusion and two 12-inch rods. Despite that, he’s spent 30 plus years working as a technician and never let it slow him down. He and his wife have raised three great kids, and today two of them race sprint cars. Life is busy, challenging, and, as Paul puts it, amazing.
Kirby H.
- Year started at Rydell
- 2011
- Certifications
- Hunter Suspension and Alignment Certificated, Toyota Maintenance Certified
- A bit about him
-
Meet Kirby H., a versatile technician with experience in heating and cooling systems, brakes, electrical, suspension, tires, alignments, and interior work.
How he got started
Kirby began his career at Rydell PDQ at just 18 years old and worked his way up through dedication and hard work. His passion for the industry comes from seeing how skilled mechanics helped others, and wanting to do the same. One of the most important lessons he’s learned is to push yourself, never give up, and always treat others with respect.
His favorite part of being a technician is seeing the joy and relief guests have after their vehicle is repaired. Some of his most satisfying repairs include heater cores and transmission replacements, jobs that make a big difference for drivers.
What Kirby appreciates most about working at Rydell is being part of a great team.
Kirby’s advice for guests
- Keep up with regular service appointments
- Don’t ignore oil changes, warning lights, heating/cooling issues, unusual noises, or tire and alignment concerns
Next time you’re in for service, Kirby is ready to help keep your vehicle running at its best.
Zack T.
- Year started at Rydell
- 2022
- Certifications
- Toyota Maintenance Certified
- A bit about him
-
Meet Zack T., a technician driven by curiosity and a passion for understanding how things work. His interest in taking things apart and figuring them out led him straight into the automotive industry.
How Zack got started
Zack began his career at a friend’s uncle’s diesel shop, changing oil and performing routine services. That hands-on experience built the foundation for the technician he is today.
The most important lesson he’s learned? Do it right the first time. Taking the time to properly diagnose and repair a vehicle makes all the difference. What Zack enjoys most about being a tech is that every day brings a new challenge; there’s always a different problem to solve and something new to learn.
What stands out most to him about working at Rydell is the friendly, welcoming work culture, something he says is the best he’s experienced.
Zack’s advice for guests
Stay on top of routine maintenance to keep your vehicle running its best. Next time you’re in for service, Zack is ready to help keep you on the road.
Colton D.
- Year started at Rydell
- 2025
- Certifications
- NA
- A bit about him
- Meet Colton D. one of our engine specialists here at Rydell. When it comes to engine work, Colton is in his element; especially when it involves detailed tear-downs and precision reassembly.
Behind the scenes
What guests might not realize is how much time Colton spends reading and studying outside of work to continue learning about vehicles and how they operate. Staying sharp takes dedication both in and out of the shop.
How Colton got started
Colton’s passion for cars started early. He began by working on his own vehicles and helping others with theirs, which eventually led him into a full-time career as a technician.
The most important lesson he’s learned? Proper diagnosis is everything. Taking the time to pinpoint the issue correctly makes all the difference. His favorite part of being a tech? Colton says it’s like expert-level Lego building; challenging, detailed, and incredibly satisfying when everything comes together.
What he enjoys most about working at Rydell is the community and positive atmosphere that surrounds the team.
Next time you’re in for service, you’re in great hands with Colton!
Doug P.
- Year started at Rydell
- 2022
- Certifications
- Toyota Master Technician
- A bit about him
- Meet Doug P., a Toyota specialist who does it all. From engines to everyday maintenance, Doug has experience in every area of Toyota service and takes pride in helping both customers and fellow technicians.
How Doug got started
Doug began his career washing and detailing cars, building a strong foundation from the ground up. With great mentors guiding him in high school, he developed the skills and passion that shaped his career.
One of the most important lessons he’s learned is the value of helping others; whether that’s assisting younger technicians as they grow in their careers or working closely with guests to understand and verify their vehicle concerns.
Doug finds the most satisfaction in repairing a vehicle correctly the first time, especially when it means putting a customer’s mind at ease. Engine work is one area he particularly enjoys.
What he appreciates most about working at Rydell is being treated with respect and being part of a supportive team. “I love coming to work here every day and helping the young techs so they become better techs to better help guests, and to learn something from a senior technician.”
Doug's advice for guests
- Don’t hesitate to ask questions if you’re unsure about something.
- Change your oil on time—or even before the recommended mileage.
- If something feels different or not normal when starting or driving your vehicle, schedule service.
Next time you’re in for service, Doug is ready to help.
Jose C.
- Year started at Rydell
- 2019
- Certifications
- ASE Certified, Toyota Expert Certified
- A bit about him
- Meet Jose, an expert in engine, drivetrain, chassis, and electrical systems. From complex diagnostics to full engine rebuilds, Jose brings precision and dedication to every repair.
A unique path to success
One thing guests might not know is that Jose didn’t attend technical college for this career. Instead, he built his expertise through hands-on experience, Toyota training programs, and certifications from the National Institute for Automotive Service Excellence (ASE); credentials that must be renewed as technology evolves. For Jose, the learning truly never stops.
Why Jose became a technician
Growing up, Jose saw how valuable it was to understand how to maintain and repair the machines we rely on every day. He made it his mission to become the best he could be so he could help others.
One of the most important lessons he’s learned is the value of patience, with both machines and people. Safety and doing the job correctly always matter more than a quick fix.
His favorite repairs? Engine rebuilds. High risk, high reward, and incredibly satisfying when the engine runs as good as (or better than) factory standards. What he appreciates most about working at Rydell is the friendly, supportive team environment that makes coming to work enjoyable every day.
Jose's advice for guests
- Stay on top of general maintenance
- Follow 3,000–5,000 mile service intervals for maintenance and inspections
- Don’t ignore abnormal noises, smells, or warning lights
Next time your vehicle needs expert care, you’re in great hands with Jose.
Josh H.
- Year started at Rydell
- 1995
- Certifications
- ASE Certified, GM EV Certified, GM Gold Certified
- A bit about him
-
Meet Josh, one of the experts keeping our guests safely on the road! Josh specializes in diagnostics for engines, transmissions, and drivetrains, making him the go-to when things get tricky under the hood.
Josh’s automotive journey began by washing cars at Wilcox and Malm, which was purchased by Rydell in 1996 and is now Rydell Honda Nissan. What started as an entry-level role turned into a hands-on learning experience that helped spark his path into becoming a skilled technician.
One thing guests might not realize? Josh spends a lot of time test driving vehicles to make sure everything is running exactly as it should.
His favorite part of the job is helping customers, especially when he can get them back on the road in time for a vacation. And when asked what makes working at Rydell great, his answer was simple: the coworkers.
Josh’s top advice for vehicle owners
- Regular oil changes (and don’t skip tire rotations!)
- And if your check engine light comes on, it’s time to schedule service ASAP.
Next time you’re in for service, be sure to say hello to Josh!
Jay O.
- Year started at Rydell
- 1994
- Certifications
- ASE Master Certified, ASE Advanced Engine Performance Specialist, ASE Hybrid/EV Certified, GM EV Certified, GM Gold Certified
- A bit about him
- Meet Jay, one of Rydell’s go-to experts for advanced diagnostics, EVs, and hybrid vehicles. When it comes to complex problems and new technology, Jay is always up for the challenge.
Behind the scenes
What guests might not realize is that Jay spends 3–4 hours every week researching, training, and learning new systems. With vehicle technology constantly evolving, staying ahead is part of the job, and something Jay genuinely enjoys.
How Jay got his start
At just 18 years old, Jay wanted to work and learn, which led him into a dealership-sponsored college program and launched his career as a technician.
Jay’s favorite part of the job is solving difficult, complex problems, especially when a customer has been to multiple shops with no success. Successfully diagnosing the issue, and seeing the customer’s relief, makes it all worth it.
What Jay appreciates most about working at Rydell is the support for ongoing technician training and the flexibility to spend time with his family, something he knows isn’t always guaranteed in the industry.
Jay's top vehicle care tips
- Warm your vehicle up in the winter and avoid short trips when possible, getting up to operating temperature helps engine health.
- Learn how to check your engine oil and tire pressure and top them off as needed.
- A blinking check engine light
- Vibrations or growling noises on the highway
- Any noise when braking (serious safety concern)
Next time your vehicle needs expert diagnostics, you’re in great hands with Jay!
Dennis M.
- Year started at Rydell
- 2007
- Certifications
- ASE Master Certified, GM Gold Certified
- A bit about him
-
Meet Dennis, a technician who thrives on solving the tough problems. Dennis specializes in diagnostics and drivability repairs, but he’s always eager to learn and take on any job that comes his way.
What guests might not know
Dennis actually loves interior work, from seats to dashboards. These repairs require careful attention and precision, making them some of his favorite projects.
How he got his start
While in college, a friend asked Dennis if he wanted to help change oil at Rydell. That opportunity turned into a career where he could keep learning, help people, and grow every day.
For Dennis, the most important lesson in his career has been the value of having a strong team. He enjoys watching his team grow and takes pride in teaching others and helping them reach their goals.
The most satisfying jobs? Fixing vehicles other shops couldn’t. Dennis loves the challenge and the chance to learn something new with every repair. What makes working at Rydell special to him is the opportunity to give back to the community, from job fairs at local schools to working with the state DMV on Vision Zero.
Dennis’s top advice for guests
- Stick with regular oil changes at a certified shop so small issues don’t turn into major emergencies.
- Follow scheduled maintenance, a small investment now can help prevent costly repairs later.
Fun fact: When he’s not in the shop, Dennis enjoys playing guitar and camping off-grid in the Boundary Waters.
Next time you’re in for service, be sure to say hi to Dennis!
Tim O.
- Year started at Rydell
- 2014
- Certifications
- ASE Master Certified, GM Silver Certified
- A bit about him
-
Meet Tim O, a versatile technician who truly does it all. From electrical diagnostics and brakes to engine replacements and rebuilds, Tim fills in wherever he’s needed.
Behind the Scenes Guests might not realize that Tim often rides along with them to experience concerns firsthand or takes time to talk through the best solution for their vehicle. It’s all about understanding the issue and getting it fixed right.
How Tim got his start
Tim grew up around friends who were into cars and quickly developed a passion for the industry. He began his career at Tires Plus, working on nearly every vehicle manufacturer out there, building a strong foundation of knowledge across the board.
One of the biggest lessons Tim has learned? Every manufacturer has its own way of diagnosing and repairing vehicles, and with new technology constantly evolving, there’s always something new to learn.
His favorite part of the job is exactly that; continuing to learn as new vehicles and systems are introduced. Whether it’s replacing a camshaft or tracking down a shorted wire in a harness, every repair brings a new challenge.
What Tim appreciates most about working at Rydell is the people, friendly, caring, and always willing to help both each other and the community.
Tim’s maintenance advice
- Keep up with regular maintenance
- Always check your engine oil and tire pressure
Fun fact: Tim is very outgoing and will gladly stop what he’s doing to help someone out.
Next time you’re in for service, say hello to Tim!
Mike S.
- Year started at Rydell
- 2005
- Certifications
- ASE Master Certified, GM EV Certified, GM Gold Certified
- A bit about him
- Meet Mike S., one of our diagnostic specialists who helps pinpoint and solve complex vehicle concerns. With today’s technology, Mike uses a laptop on nearly every vehicle he works on; modern diagnostics require both mechanical skill and technical expertise.
How Mike got his start
Mike has been interested in cars for as long as he can remember. He began his career at Rydell PDQ changing oil while attending college for automotive technology and worked his way up from there.
One of the biggest lessons he’s learned is that working in the trades can be very satisfying and lucrative. Follow your passion and the rest will follow.
His favorite part of the job is being able to work as a team to accomplish a larger goal. He also enjoys detailed interior work, like removing and reinstalling dashboards so seamlessly that you’d never know they were taken apart.
What Mike appreciates most about Rydell the community involvement the company participates in. “Giving back makes a person feel good.”
Mike's maintenance tips- Keep up with regular oil changes
- Keep your vehicle clean, especially in winter, to help prevent rust
Fun fact: Mike enjoys roller coasters and has ridden over 50 different coasters.
Next time you’re in for service, Mike is ready to help keep your vehicle performing at its best.
Scroll down to learn more about what the certifications mean
Service Technician Certifications
Certified. Trained. Proven.
When you bring your vehicle to Rydell, you’re not just getting service, you’re getting factory-trained, highly certified technicians who work on your vehicle every day. Automotive technology is constantly evolving, especially with electric and hybrid vehicles, advanced safety systems, and computer-controlled engines. That’s why certifications matter.
Learn more
Each certification our technicians earn represents years of training, testing, and hands-on experience, ensuring your vehicle is serviced the right way—by experts who know it inside and out.
Below is a closer look at the certifications held by our Rydell service technicians and why they matter to you.
Why Certifications Matter at Rydell
- Factory-trained experts
- Up-to-date EV & hybrid knowledge
- Accurate diagnostics
- Manufacturer-approved repairs
- Peace of mind every time you visit
At Rydell, our technicians never stop learning, so you can drive with confidence knowing your vehicle is serviced by people who truly know it.
Nissan Certifications
Nissan Master Technician
- What it means: This is the highest level of certification offered by Nissan. Nissan Master Technicians have completed extensive brand-specific training and demonstrated expert-level knowledge of Nissan vehicles.
- How it's earned: Technicians must complete advanced coursework, pass rigorous exams, and gain years of hands-on experience working exclusively on Nissan vehicles.
Why it matters to you
Your Nissan is serviced by someone who knows Nissan systems, technology, and diagnostics better than anyone—helping ensure accurate repairs, faster service, and long-term reliability.
Learn more about Nissan trainingNissan EV Certified
- What it means: This certification authorizes technicians to service Nissan electric vehicles, including high-voltage battery systems.
- How it's earned: Specialized EV training focused on electric drivetrains, battery safety, charging systems, and advanced diagnostics.
Why it matters to you
Electric vehicles require unique knowledge and safety procedures. EV certification ensures your Nissan EV is serviced safely, correctly, and according to factory standards.
Learn more about Nissan EV CertificationsHonda Certifications
Honda Master Technician
- What it means: Honda Master Technician is the top achievement within Honda’s service training program.
- How it's earned: Technicians complete extensive Honda coursework and testing across engines, transmissions, electronics, diagnostics, and drivability.
Why it matters to you
Your Honda is worked on by a technician trained specifically for Honda engineering—meaning fewer guesswork repairs and better long-term performance.
Honda EV Certified
- What it means: Certification to service Honda hybrid and electric vehicles.
- How it's earned: Advanced training on high-voltage systems, battery management, regenerative braking, and EV safety protocols.
Why it matters to you
Hybrid and EV systems are complex. This certification ensures your Honda’s advanced technology is handled with expert care.
Learn more about Honda EV trainingASE Certifications
ASE Master Certified
- What it means: The highest level of ASE certification, covering all major vehicle systems.
- How it's earned: Technicians must pass a full series of ASE exams and maintain ongoing recertification.
Why it matters to you
ASE Master Technicians have proven expertise across your entire vehicle—from engine and transmission to brakes, suspension, and electrical systems.
Learn more about ASE CertificationASE Certified
- What it means: ASE (Automotive Service Excellence) is a nationally recognized certification standard across the automotive industry.
- How it's earned: Technicians must pass challenging exams and have verified on-the-job experience in specific repair areas.
Why it matters to you
ASE certification means your technician meets industry-wide standards—not just manufacturer requirements—giving you confidence in the quality of the work.
Learn more about ASE CertificationASE Advanced Engine Performance Specialist
- What it means: An elite certification focused on diagnosing the most complex engine and drivability issues.
- How it's earned: Advanced testing beyond standard ASE certifications, focused on real-world diagnostic challenges.
Why it matters to you
When your vehicle has a hard-to-diagnose problem, this certification ensures the technician can find the root cause—saving time and preventing unnecessary repairs.
Learn more about ASE CertificationASE Hybrid / EV Certified
- What it means: Specialized ASE certification for hybrid and electric vehicle systems.
- How it's earned: Training and testing focused on high-voltage components, electric motors, power inverters, and safety procedures.
Why it matters to you
Hybrid and EV systems require specialized knowledge. This certification ensures your vehicle is serviced safely and correctly.
Learn more about ASE CertificationToyota Certifications
Toyota Maintenance Certified
- What it means: Certification focused on Toyota factory-recommended maintenance procedures.
- How it's earned: Completion of Toyota training programs specific to routine service and preventative care.
Why it matters to you
Proper maintenance protects your Toyota’s performance, fuel efficiency, and warranty—helping it last longer.
Toyota Expert Certified
- What it means: Advanced Toyota certification beyond basic maintenance.
- How it's earned: Additional training and testing on Toyota systems and diagnostics.
Why it matters to you
Your Toyota is serviced by someone with deeper technical knowledge, ensuring more accurate repairs and service recommendations.
Toyota Master Certified
- What it means: The highest level of Toyota technician certification.
- How it's earned: Years of Toyota-specific experience, extensive coursework, and advanced testing.
Why it matters to you
Your Toyota is in the hands of a true expert who understands Toyota engineering from bumper to bumper.
General Motors Certifications
GM Silver Certified
- What it means: A mid-level General Motors certification demonstrating proficiency in core GM vehicle systems.
- How it's earned: Completion of GM training modules and hands-on assessments.
Why it matters to you
Ensures your GM vehicle is serviced by a technician trained directly by the manufacturer.
Learn more about GM CertificationsGM Gold Certified
- What it means: The highest level of GM technician certification.
- How it's earned: Completion of all required GM training across multiple vehicle systems, plus ongoing education.
Why it matters to you
Your GM vehicle is serviced by one of the most highly trained technicians available—helping ensure precision repairs and factory-quality service.
Learn more about GM CertificationsGM EV Certified
- What it means: Certification to service GM electric vehicles and advanced hybrid systems.
- How it's earned: Specialized training on high-voltage systems, battery technology, and EV diagnostics.
Why it matters to you
Electric vehicles require advanced knowledge and safety procedures. This certification ensures your GM EV is serviced correctly and safely.
Learn more about GM CertificationsHunter Suspension & Alignment Certifications
Hunter Suspension & Alignment Certified
- What it means: Certification for advanced wheel alignment and suspension diagnostics using Hunter equipment.
- How it's earned: Hands-on training with industry-leading alignment and suspension technology.
Why it matters to you
Proper alignment improves tire life, handling, and fuel efficiency—keeping your vehicle driving straight and smooth.
