Rydell Cars

Mar 27, 2020

 

 

 

To all of our guests, team members, and friends

We take the safety of our guests and employees very seriously and we want you to know that each of our Rydell locations are places you can visit, with the peace of mind of knowing that we have taken every effort to ensure you are in a sanitary and safe environment. We cannot stress enough that we are very committed to making sure we do our part to help keep our guests, team members and communities safe during these uncertain times.

Rydell Auto Body & Glass Updates

Body shop estimator

Rydell Digital Curbside Estimate Program

All of us here at Rydell would like you all to know that we are here to help with your auto body repair, while minimizing your exposure. We would like to introduce everyone to the new Rydell Digital Curbside Estimate Program.

Here is how the Rydell Digital Curbside Estimate Program Works:

  • Contact us through phone, online form, or Facebook messenger.
  • Our experienced estimators will then be able to walk you through what pictures they will need you to send them and ask a few questions about the damage and gather insurance information.
  • If, for some reason, we need you to bring your vehicle in for further pictures or inspection, we will have you stay in the comfort and safety of your vehicle, and we will come out to you.
  • Upon completion of the estimate, you can set up an appointment to have your vehicle fixed.
  • On the day of your appointment our team can pick up your vehicle from either your work or home and upon completion of repairs, deliver it back to you.

For any questions on our digital curbside estimating process, please reach out to us at 701-792-2846 or visit online at rydellcars.com.

Rydell Service Updates

service drive

Updated Service Hours

All of us here at Rydell want to make sure we are providing the best service that we can to everyone in our community. We are currently requesting that the drop off hours of 7am-8am in our service department be reserved for seniors, those with a compromised immune system, or anyone that may otherwise be at a higher risk for COVID-19. Additionally, we will be temporarily changing our service department hours of operation. Until further notice our service department will close at 8pm. We will also continue to offer our afterhours drop off.

Rydell Service Delivers

If you live in the Greater Grand Forks Area and you need vehicle repair work completed, but do not want to come in, then let Rydell Delivers help you. We will pick up your vehicle from your home or work and then deliver it back to you once work has been completed.

Pick Up and Drop Off Hours will be Monday through Friday from 9am to 11am & 4pm to 6pm

At Rydell we want all of our guests to feel safe and comfortable during this time, so let Rydell Delivers help you.

For any questions on our updated service hours or Rydell Delivers, please reach out to us at 701-772-7211 or visit online at rydellcars.com.

Rydell Quick Lane – You Can Now Stay In Your Vehicle

We understand that during this time many people are wanting to limit their exposure to others. For this reason, we will be offering an optional modified oil change in our quick lane. Currently, you will no longer have to get out of your vehicle for an oil change at Rydell if you do not want to. This modified oil change will not include some of the normal services that we include in all of our oil changes. We will not be able to check your cabin air filter or vacuum your vehicle, and for the safety of our staff we will not be checking brakes or rotating tires. All of us at Rydell want to continue to offer first class service to all of our guest, and that includes making sure they feel comfortable and safe. Please let us know how we can continue to serve our community during this time.

Rydell Delivers

For those in the market for a new vehicle, you can now shop online at RydellCars.com and take advantage of our Rydell Delivers Program. With Rydell Delivers we can come right to you.

  • First, contact us however is most convenient to you, whether it be by phone, email, website form submission, text message, or Facebook messenger.
  • Let us know which vehicle you are interested in; or let our expert staff help you find the perfect vehicle that fits your budget and lifestyle needs.
  • We can provide you with photos and a video walk around of any vehicles you are interested in.
  • Then, let us know if you are planning on trading in your current vehicle; if so, we will then step you through our simple remote trade evaluation process.
  • We will then discuss different payment and financing options that best fit your budget.
  • At this point, if you would like to test drive the car or truck, we will schedule a time that is most convenient for you, to bring the vehicle out to you to test drive.
  • We will bring all necessary paperwork with us at the time of the remote test drive, this way you do not have to come into the dealership if you do decide to purchase the vehicle.

For any questions on our updated service hours or Rydell Delivers, please reach out to us at 701-772-7211 or visit online at rydellcars.com.

Updated Sales Hours

Starting on March 24th our sales floor hours will be adjusted at all three of our locations. Our new hours will be:

  • Monday  – Thursday: 9am-8pm
  • Friday:  9am-7pm
  • Saturday: 8am-5pm

Our Customer Care Sales Department will still be available to answer any questions through email, phone, text, or Facebook Messenger. They will be available:

  • Monday – Friday: 8am-8pm
  • Saturday: 8am-5pm

Please let us know how we can continue to best serve our community during this time. If you have any questions or would like additional information, please do not hesitate to contact us at 701-772-7211.